Frequently asked questions
When will my order be dispatched?
We usually dispatch orders within 1-2 business days, excluding UK bank holidays and weekends. After your order has been placed you will recieve written confirmation by email. A further email notification will be sent once your order has been dispatched. If there is any delay to your order we will advise you by email.
How long will delivery take?
We use Royal Mail 1st Class delivery for all our UK orders. Royal Mail advises to allow 1-2 business days for delivery, including Saturdays. We will email you to advise you when your goods have been dispatched.
Do you deliver outside of the UK?
Yes, we now deliver How Funny goods worldwide!
What payment methods does How Funny accept?
We accept Visa, Mastercard and American Express.
Does How Funny accept returns and can I get a refund?
If you are not completely happy with your online purchase you can return it to us, within 28 days of receipt. You must inform us by email within 14 days of receipt of the products you wish to return. Please refer to our 'Delivery & Returns' policy for our full terms and conditions and refund process.
What to do if my goods are damaged?
All How Funny products are sent in new condition and excellently packaged. If any of the goods you recieve are damaged, please contact us by email within 48 hours of reciveing the goods. Please see our 'Delivery & Returns' policy for full details.
Will How Funny be lauching any new products in the future?
Yes, we are always adding new designs to our website. Click on our 'New' tab on the website header to view our latest designs. Join our mailing list at the bottom of our pages to be kept up to date with How Funny news and new products.
How much is delivery?
We use Royal Mail 1st Class delivery for all our UK orders. For orders over £20 UK Royal Mail 1st Class delivery is FREE. Orders under £20 are charged at a flat rate of £0.99 for UK Royal Mail 1st Class delivery.
We now offer delivery worldwide! We use Royal Mail International Standard for all orders outside the UK. For orders £10 and under, we charge a flat rate of £1.99 for Royal Mail International Standard. For orders over £10, we charge a flat rate of £4.99 for Royal Mail International Standard.
Can I cancel my How Funny order?
Please contact us by email should you wish to cancel your order. If we have not dispatched your order then we will cancel it for you, and give you a full refund. If your order has already been dispatched you will need to follow our refund process, which can be found in our Delivery & Returns policy.
How do you add a promo code?
Once you have finished shopping click on your cart, found on the top right on the menu bar or click view cart after adding any products to your cart. On your cart page you will see a box called 'Enter a promo code', type your promo code in here before you checkout and your offer will be applied. If you have any problems with your promo code please contact us.
How do you place an order?
Any products you wish to purchase type in the quantity required, then select add to cart. Once you have finished shopping click on your cart, found on the top right on the menu bar or click view cart after adding any products to your cart. On your cart page check you are happy with all the items you wish to purchase then select checkout and follow the payment pages.
How environmentally friendly are our products?
All our cards and prints are printed on FSC certified board. This means you can be confident buying our products won't harm the world's forests.